Personalization

What is Personalization?

Personalization means showing different content to different users based on who they are, what they’ve done, or what they prefer. It makes your app feel tailored to each person. Examples:

Premium users see advanced features
New users see onboarding tips
Users in different regions see localized content

Basic Personalization

Show different content based on user plan:

import { useConfig } from '@grainql/analytics-web/react';

function Hero() {
  const { user } = useAuth();
  
  const { value: message } = useConfig('hero_message', {
    properties: {
      plan: user.plan
    }
  });
  
  return <h1>{message || 'Welcome!'}</h1>;
}

Dashboard setup:

Free users: “Upgrade to unlock premium features”
Premium users: “Welcome back, premium member”
Enterprise users: “Your dedicated dashboard”

User Properties

Set properties to describe users:

function App() {
  const grain = useGrainAnalytics();
  const { user } = useAuth();
  
  useEffect(() => {
    if (user) {
      grain.setUserId(user.id);
      grain.setProperty({
        plan: user.plan,
        signup_date: user.signupDate,
        location: user.country,
        language: user.language
      });
    }
  }, [user, grain]);
  
  return <AppContent />;
}

Now all configurations can use these properties for personalization.

Multi-Property Personalization

Combine multiple properties:

function Offer() {
  const { user } = useAuth();
  
  const { value: offer } = useConfig('special_offer', {
    properties: {
      plan: user.plan,
      location: user.country,
      days_since_signup: calculateDays(user.signupDate)
    }
  });
  
  if (!offer) return null;
  
  return <OfferBanner text={offer} />;
}

Dashboard rules:

New users (< 7 days) in US: “Get 20% off your first month”
Free users (> 30 days) in EU: “Upgrade now, save 15%”
All others: No offer

Content Localization

Show localized content:

function Pricing() {
  const { user } = useAuth();
  
  const { value: currency } = useConfig('currency', {
    properties: { location: user.country }
  });
  
  const { value: price } = useConfig('monthly_price', {
    properties: { location: user.country }
  });
  
  return (
    <div>
      <h3>Monthly Plan</h3>
      <p>{currency}{price}/month</p>
    </div>
  );
}

US users see “$29”, UK users see “£24”, EU users see “€27”.

Behavioral Personalization

Personalize based on user behavior:

function Dashboard() {
  const grain = useGrainAnalytics();
  const { user } = useAuth();
  
  // Set behavior properties
  useEffect(() => {
    grain.setProperty({
      login_count: user.loginCount.toString(),
      last_feature_used: user.lastFeature,
      engagement_level: user.engagementScore
    });
  }, [user, grain]);
  
  const { value: tutorialVisible } = useConfig('show_tutorial', {
    properties: {
      login_count: user.loginCount.toString()
    }
  });
  
  return (
    <>
      {tutorialVisible === 'true' && <Tutorial />}
      <MainContent />
    </>
  );
}

Dashboard rule: Show tutorial if login_count < 5.

Time-Based Personalization

Personalize based on user tenure:

function WelcomeMessage() {
  const { user } = useAuth();
  const daysSinceSignup = Math.floor(
    (Date.now() - new Date(user.signupDate).getTime()) / (1000 * 60 * 60 * 24)
  );
  
  const { value: message } = useConfig('welcome_message', {
    properties: {
      days_since_signup: daysSinceSignup.toString()
    }
  });
  
  return <h2>{message || 'Welcome!'}</h2>;
}

Dashboard rules:

Day 1: “Welcome! Let’s get you started”
Days 2-7: “You’re off to a great start”
Days 8-30: “You’re getting the hang of it”
30+: “Thanks for being with us”

Feature Access Control

Control feature access by plan:

function AdvancedAnalytics() {
  const { user } = useAuth();
  
  const { value: access } = useConfig('analytics_access', {
    properties: {
      plan: user.plan
    }
  });
  
  if (access !== 'granted') {
    return (
      <div>
        <h3>Advanced Analytics</h3>
        <p>Upgrade to premium to unlock</p>
        <UpgradeButton />
      </div>
    );
  }
  
  return <AnalyticsDashboard />;
}

Dashboard rule: if plan === 'premium' || plan === 'enterprise', return 'granted'.

Personalized Onboarding

Tailor onboarding to user type:

function Onboarding() {
  const { user } = useAuth();
  
  const { value: onboardingType } = useConfig('onboarding_flow', {
    properties: {
      user_role: user.role,
      company_size: user.companySize
    }
  });
  
  const flows = {
    'solo': <SoloOnboarding />,
    'team': <TeamOnboarding />,
    'enterprise': <EnterpriseOnboarding />
  };
  
  return flows[onboardingType || 'solo'];
}

Different onboarding for solopreneurs vs. teams vs. enterprises.

Recommendation Engine

Show personalized recommendations:

function Recommendations() {
  const { user } = useAuth();
  
  const { value: recommendedFeatures } = useConfig('recommended_features', {
    properties: {
      plan: user.plan,
      features_used: user.featuresUsed.join(','),
      industry: user.industry
    }
  });
  
  const features = recommendedFeatures?.split(',') || [];
  
  return (
    <div>
      <h3>Recommended for You</h3>
      {features.map(feature => (
        <FeatureCard key={feature} name={feature} />
      ))}
    </div>
  );
}

Personalized Notifications

Customize notification preferences:

function NotificationCenter() {
  const { user } = useAuth();
  
  const { value: notificationFreq } = useConfig('notification_frequency', {
    properties: {
      plan: user.plan,
      engagement_level: user.engagement
    }
  });
  
  // High engagement users: real-time
  // Medium engagement: daily digest
  // Low engagement: weekly summary
  
  return <Notifications frequency={notificationFreq || 'daily'} />;
}

Dynamic Pricing

Show personalized pricing:

function PricingCard() {
  const { user } = useAuth();
  
  const { value: discount } = useConfig('pricing_discount', {
    properties: {
      plan: user.plan,
      days_since_signup: calculateDays(user.signupDate),
      location: user.country
    }
  });
  
  const basePrice = 29;
  const discountAmount = parseInt(discount || '0');
  const finalPrice = basePrice - (basePrice * discountAmount / 100);
  
  return (
    <div>
      <h3>Upgrade to Pro</h3>
      {discountAmount > 0 && (
        <p className="discount">{discountAmount}% off special offer!</p>
      )}
      <p className="price">${finalPrice}/month</p>
    </div>
  );
}

Testing Personalization

Test your personalization logic:

// Test with different user properties
const testCases = [
  { plan: 'free', expected: 'Upgrade to unlock' },
  { plan: 'premium', expected: 'Welcome back!' },
  { plan: 'enterprise', expected: 'Your dashboard' }
];

testCases.forEach(({ plan, expected }) => {
  const message = getConfigWithProperties('hero_message', { plan });
  expect(message).toBe(expected);
});

Best Practices

1. Start Simple: Begin with plan-based personalization, add complexity gradually. 2. Provide Defaults: Always have fallback content. 3. Respect Privacy: Only collect properties users consent to. 4. Test Thoroughly: Verify each personalization path works. 5. Monitor Performance: Track if personalization improves metrics.

Next Steps

User Properties

Learn about user properties

Remote Config

Master configuration management

A/B Testing

Test personalization strategies

Getting Started

Integrations

Tracking & Events

Dashboard

MCP Server

Guides

React SDK

Advanced

What is Personalization?

Basic Personalization

User Properties

Multi-Property Personalization

Content Localization

Behavioral Personalization

Time-Based Personalization

Feature Access Control

Personalized Onboarding

Recommendation Engine

Personalized Notifications

Dynamic Pricing

Testing Personalization

Best Practices

Next Steps

User Properties

Remote Config

A/B Testing

​What is Personalization?

​Basic Personalization

​User Properties

​Multi-Property Personalization

​Content Localization

​Behavioral Personalization

​Time-Based Personalization

​Feature Access Control

​Personalized Onboarding

​Recommendation Engine

​Personalized Notifications

​Dynamic Pricing

​Testing Personalization

​Best Practices

​Next Steps

User Properties

Remote Config

A/B Testing

What is Personalization?

Basic Personalization

User Properties

Multi-Property Personalization

Content Localization

Behavioral Personalization

Time-Based Personalization

Feature Access Control

Personalized Onboarding

Recommendation Engine

Personalized Notifications

Dynamic Pricing

Testing Personalization

Best Practices

Next Steps